FAQs about our services

❓ Frequently Asked Questions – DMS Roofing, Pressure Washing & Exterior Cleaning

🔧 General FAQs

​

Q: Are you insured?
A: Yes — DMS is fully insured for all roofing and exterior cleaning work, giving you peace of mind from start to finish.

Q: What areas do you cover?
A: We’re based in Bloxwich and cover Walsall, Cannock, Aldridge, Great Barr, Wolverhampton, and surrounding areas.

Q: How can I get a quote?
A: You can call us on 07935 648535, send photos via WhatsApp, or request a quote through our website. We often give instant estimates based on photos.

​

🧼 Pressure Washing FAQs

​

Q: Will pressure washing damage my driveway or patio?
A: We always inspect the surface before cleaning and use the correct methods and equipment to minimise the risk of damage. Some wear to older or loose pointing is always possible, but we take care to avoid unnecessary disturbance.

Q: Do you use chemicals during cleaning?
A: Where needed, we may apply sodium hypochlorite or biocide to treat organic growth like moss, algae, and lichen. All products are used safely and rinsed down thoroughly.

Q: How long before I can walk or drive on the surface after cleaning?
A: Most surfaces are safe to walk on straight away. If we've used a biocide or applied a sealer, we’ll advise you on drying time — typically 12–24 hours before driving.

Q: Can you seal patios or driveways after cleaning?
A: Yes — we offer professional patio and driveway sealing using high-quality sealants to help protect the surface and reduce regrowth.

​

🏠 Roof Repair FAQs

​

Q: What types of roof repairs do you offer?
A: We specialise in pitched roof repairs, including lead work, ridge and verge repointing, tile replacement, storm damage, and general weathering issues.

Q: Do you work on flat roofs?
A: No — we only carry out repairs on pitched roofs, including tiled and slate types.

Q: Do you offer emergency roof repairs?
A: Yes — if you’ve had storm damage or a sudden leak, we aim to respond quickly to make the roof safe and watertight.

Q: How do I know if my roof needs repairing?
A: Common signs include slipped or broken tiles, visible gaps, leaks, or mortar deterioration. We’re happy to inspect and advise.

Q: Do you offer free roof inspections?
A: Yes — for local customers in Bloxwich and surrounding areas, we offer free inspections and no-obligation quotes.

Q: Can you provide photos of the damage?
A: Definitely. We document repairs with clear before-and-after photos for your peace of mind — and for insurance use if needed.

​

🧽 Exterior Cleaning FAQs

​

Q: What exterior cleaning services do you offer?
A: We clean gutters (inside and out), fascia, soffits, walls, render, cladding, conservatories, gates, uPVC frames, and more — removing dirt, algae, moss, and weathering to restore a bright, clean finish.

Q: Do you clean gutters inside and out?
A: Yes — we remove moss, leaves, and debris from inside the gutters, then clean the exterior surfaces to remove black streaks, algae, and staining.

Q: How do you clean render?
A: We use a soft wash method, applying biocide or diluted sodium hypochlorite to remove organic growth without damaging the surface. No high pressure is used.

Q: Do you pressure wash walls and gates?
A: Yes — we use low to medium pressure or soft wash depending on the material. We assess each surface beforehand to ensure the right approach and avoid damage.

Q: How do you clean fascia, soffits, and cladding?
A: We apply a safe cleaning solution (such as traffic film remover or diluted SH), then rinse using soft pressure or telescopic poles to remove grime and restore brightness.

Q: Do you clean conservatories?
A: Yes — we clean conservatory roofs, frames, and gutters using gentle chemical application and soft rinsing techniques to protect seals and surfaces.

Q: Will your chemicals harm paintwork or plants?
A: No — we apply all chemicals with care, pre-wet surrounding areas if needed, and rinse thoroughly afterwards to prevent any damage.

Q: Can you clean high-up areas like second-storey fascia?
A: Yes — we use ladders and telescopic poles to safely reach upper levels such as fascia boards, dormer windows, and gable ends.